City of Westminster Library Service has long understood the importance of making best use of technology to drive service improvement and efficiencies. It adopted the collectionHQ software solution to improve the performance of its stock, and to help achieve significant time and financial savings around the whole area of stock management, with the ultimate goal of improving the service offered to customers.
The Scottsdale Public Library is a medium-sized library system in the Phoenix area. It has a fully floating collection of about 525,000 items that serve a wide variety of customers, from the wealthy to retirees to people of middle and lower-income levels. After a period of budget cuts and staff reductions, the library’s director heard about collectionHQ at an industry conference and was interested in how it could help manage the collection and assist with budgeting decisions.
Library Journal’s ‘Library of the Year 2012’, San Diego County Library serves a wide variety of customers, in rural and urban settings in areas as diverse as the mountains, desert and coast. To keep pace with their customers’ different needs, the library system became among the first in the United States to start using collectionHQ, the software tool that applies the principles of Evidence Based Stock Management (EBSM) to library collections.
New York Public Library (NYPL) is a 90 branch system serving a population of over 3,000,000. Gaining insight into the reading trends of different communities to plan the budget at the library was not straightforward and so collectionHQ was taken on in 2010 to enhance this amongst other tasks. It has since proven an indispensable tool at the library.
Great River Regional Library (GRRL), Minnesota is a 32 branch library system serving a population of 451,125. GRRL has a pre-dominantly “floating” collection and freely shares materials as needed throughout the region. Selection is handled centrally, but each branch is using collectionHQ to manage the collection needs of that location by refreshing and removing materials based on collectionHQ reports.