ICMA Certificate of Excellence Award Winner 2012 Phoenix Public Library is known nationally for being at the forefront of new practices that enhance the services it offers to customers. As part of these efforts, Phoenix in 2011 began using collectionHQ software, which uses Evidence Based Stock Management (EBSM) to improve its collection.
New York Public Library (NYPL) is a 90 branch system serving a population of over 3,000,000. Gaining insight into the reading trends of different communities to plan the budget at the library was not straightforward and so collectionHQ was taken on in 2010 to enhance this amongst other tasks. It has since proven an indispensable tool at the library.
Geelong Regional Library is an 18 branch library system serving a population of over 260,000. Co-ordinating collection management processes across all branches and making purchasing decisions based on hard evidence was to prove a challenge for staff at the library and so collectionHQ was implemented in 2012 to assist.
The Free Library of Philadelphia is made up of 54 branches serving a population of over 1,500,000. Managing the collection across such a large system requires making cost effective choices. Staff required a system that would make more efficient use of collection dollars as well as streamline daily tasks. Following a structured roll out of collectionHQ the Library noticed positive results.
Based in Vancouver, WA, Fort Vancouver Regional Library District is a 12 branch library system serving a population of 447,885. With a breadth of knowledge about consumer demand, staff at the library required the evidence to back up collection management decisions and the ability to spread processes more evenly across the branches.