City of Westminster Library Service has long understood the importance of making best use of technology to drive service improvement and efficiencies. It adopted the collectionHQ software solution to improve the performance of its stock, and to help achieve significant time and financial savings around the whole area of stock management, with the ultimate goal of improving the service offered to customers.
Surrey County Council Library service is made up of 52 branches and serves a population of over 1,000,000. To streamline collection management activities and make evidence-based purchasing decisions, collectionHQ was introduced in 2011 and today the library continues to seek new ways of using the solution to improve their collections.
The Scottsdale Public Library is a medium-sized library system in the Phoenix area. It has a fully floating collection of about 525,000 items that serve a wide variety of customers, from the wealthy to retirees to people of middle and lower-income levels. After a period of budget cuts and staff reductions, the library’s director heard about collectionHQ at an industry conference and was interested in how it could help manage the collection and assist with budgeting decisions.
San Francisco Public Library is a 28 branch system with 5 bookmobiles serving a population of over 800,000. Implementing regular weeding and gaining more granular knowledge of the collections to improve collection management were priorities for management at the library. Management was also intrigued by the possibilities of gaining more use of existing collections via the transfer process. collectionHQ was implemented at the library in November 2011 to help assist with those goals.
Library Journal’s ‘Library of the Year 2012’, San Diego County Library serves a wide variety of customers, in rural and urban settings in areas as diverse as the mountains, desert and coast. To keep pace with their customers’ different needs, the library system became among the first in the United States to start using collectionHQ, the software tool that applies the principles of Evidence Based Stock Management (EBSM) to library collections.