Blog
Customer Interview
At the collectionHQ Coffee Break in November, we caught up with Will Bailey, Technical Services Manager at the Hartford Public Library (CT). Will shared how his library has adapted to … Continued
News
Press Release
collectionHQ Partners with PressReader in UKIE
collectionHQ and PressReader, two innovators in the field of digital library solutions, today announced a partnership that will expand access among library communities in the United Kingdom and Ireland. With … Continued
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Press Release
collectionHQ Introduces New Sustainability Program for Public Libraries in UKIE
collectionHQ, the world’s leading collection performance improvement solution, is introducing the Sustainable Shelves Program to libraries in the United Kingdom and Ireland. Libraries joining the program will have the opportunity to … Continued
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Update: COVID-19 Response
How has collectionHQ changed to handle lower circulation due to COVID-19 library closures?
We understand that many library customers have been concerned about how lower circulation caused by library closures might impact collectionHQ. To alleviate these concerns, we added new functionality to provide you with the tools to identify branches which should be treated as “closed”. This enhancement will continue to benefit libraries that reopen in a limited capacity, for example curbside pick-up services. Libraries can also add closure dates retrospectively.
Now, branch closure duration will be considered in collectionHQ Action Plans to ensure that the information provided by collectionHQ continues to help you make informed and efficient decisions about your collection. We want to take concerns about the impact of COVID-19 on circulation and usage off your mind so that you can focus on adapting your library services to the “new normal”.
We would like to thank everyone who has shared feedback with us about managing library collections during the COVID-19 crisis. Your input is essential in helping us to deliver the solutions your library needs to operate as normally as possible during this unprecedented time.
News
COVID-19 Response
As libraries worldwide are taking action to keep their communities safe during the COVID-19 pandemic, we at collectionHQ wish to extend our thoughts to all of those affected.
We are actively monitoring the situation and are implementing procedures to ensure the health and safety of our team members including enhanced cleaning practices, restricting company travel, using work from home solutions and practicing social distancing.
Both the collectionHQ and ESP applications will continue to operate as normal during this period and we will keep you informed of any updates as they happen.
Additional information on steps you can take to prevent the spread of COVID-19 in your community is available on the World Health Organization website.
Thank you and we hope you stay healthy during this difficult time.