New York Public Library, NY
New York Public Library (NYPL) is a 90 branch system serving a population of over 3,000,000. Gaining insight into the reading trends of different communities to plan the budget at the library was not straightforward and so collectionHQ was taken on in 2010 to enhance this amongst other tasks. It has since proven an indispensable tool at the library.
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Key Benefits
The adoption of collectionHQ has helped this library to:
- Gain a better understanding of current inventory
- Avoid ‘pooling’ of items at certain branches through floating
- Manage spending based on customer demand
- Introduce regular marketing and promotion activities
- Increase circulation